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Why You Should Ask About 24/7 On-site Apartment Maintenance in Carmel

It’s late at night, and while you’re going to sleep, you detect a light dripping. Glancing up, you notice a damp mark on the ceiling that’s What’s next? Do you have an emergency contact for apartment maintenance? How much time will you have to wait until they get there? Will you have to wait until the next morning? Or were you savvy enough to get a complex with 24/7 on-site emergency apartment maintenance in Carmel?

What Specifically Constitutes An Emergency Maintenance Request?

Master bedroom in Carmel apartments.

Hopefully, most of your apartment maintenance queries will be minor. You could see that your blocked tub drain requires a little more work than a bottle of Mr. Plumber. Or maybe you inadvertently put a gash in the drywall trying to put up pictures. These can be irritating snafus that can wait until the next day instead of needing a rushed repair during the middle of the night.

Then there are those fixes that need immediate maintenance. Forget about a busted pipe and all your things in your 1-bedroom apartment could have significant damage. A broken fire alarm can keep you -- and the building -- awake all night. Emergency services may also be warranted when your if they are on another line to a voicemail, which then is forwarded to an apartment manager, who then forwards the request to a contract maintenance service,who then drives over to your place to see what’s going on.

The response time between the differing systems can seem staggering, especially when you’re more preoccupied about your family’s safety . When your apartment building has 24/7 emergency maintenance, then a technician should arrive at your place in minutes or at a minimum give you a reasonable idea when they’ll be there. That’s much more professional than worrying for hours wondering if an outside service will show up.

Three Maintenance Questions To Ask On An Apartment Tour

Exterior view of a Carmel apartment building.

While you go on an apartment tour and learn about the wonderful apartment amenities in Carmel, be sure to ask about their maintenance procedures. Specifically, ask these questions:
  • Does the apartment employ on-site maintenance workers or will they use contract technicians?

  • Do you request maintenance by phone or online?

  • What’s the emergency maintenance system ? And how long will it take for maintenance to show up?

These are responses that you should be aware of before it’s 3:00 AM and you’re wading through the cascading water coming from your leaking toilet.

The Legacy Towns and Flats Is Proud to Use 24/7 On-Site Apartment Maintenance

With The Legacy Towns and Flats, we want you to feel safe and secure in your new apartment home. That is why we offer on-site maintenance that will fill any emergency needs anytime. Just call us at 317-674-1318 or click the “book a tour” button today!

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